FAQ
Products
Can you give more information about a specific product?
Of course. Get in touch with us via chat or email when you desire more information about a product. We are happy to help.
How do I take care of my items?
For best care of your MAZING NZELA pieces, we recommend dry cleaning only. Take them to a professional cleaner to ensure their longevity and maintain the quality of the fabric and details.
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
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Have questions about your order, or a general enquiry?